Frequently Asked Questions

How long does the installation take when you replace a front door?
From beginning to end, our team takes about 5 hours on a single door in order to do a quality job and pay attention to detail. From protecting at the beginning, to touch-up and clean-up at the end, each job gets the attention it deserves.
Will you install my new lock-set?
Yes, the service that we offer is complete, and therefore includes the installation of your lock-set.
How do I know what size my door is?
To get a general idea of your door size, start by opening the door. Measure the overall width and height of the actual door slab. Most exterior doors are 1-3/4″ thick, and approximately 36″ wide by 80″ tall. There are taller doors that measure 36″ x 96″, and there are also wider doors that measure 42″ or even 48″. Interior doors are generally 1-3/8″ thick and can come in all widths.
How do I know if my door is Right Hand or a Left Hand Swing?
Start by standing on the outside of your door. If the hinges are on the left and your door opens inward to the left, then you have a Left Hand In-Swing. On the contrary, if the hinges are on the right, and your door opens inward to the right, then you have a Right Hand In-Swing.
Is it possible to have a door that swings outward?
Yes, out-swing doors are mostly common for patio doors or commercial doors. In tight spaces, you might have furniture that does not allow your door to swing inward. In these circumstances out-swinging doors are a great solution.
What is the door trim?
Door trim is the moulding that runs along the door frame and bridges the gap between the door jamb and the wall. On the interior it is called interior casing, and it often varies in profile and size. On the exterior there are 2 pieces of trim depending on whether you have siding or brick directly around the door. For houses with siding, the door jamb extends out to the same level as the siding, and a piece of 1×4 is installed around the door frame to tie in the door frame to the siding. For houses with brick, the 1×4 goes beneath the brick as support, and then there is brickmould that runs on top of the 1×4 along the inside edge of the brick for a cleaner finish.
What is the threshold?
The threshold is the portion of the frame that is directly beneath the door when the door is closed. It is also referred to as a sill.
What is a sub-sill?
A sub-sill is a piece of pressure treated wood that serves as a base for installing a door. Your door sill, or threshold, sits directly on top of the sub-sill which is often a piece of 1×8 or 2×8 depending on the application. When do you need a sub-sill? For houses built on a pier and beam foundation, sub-sills are always used because there is no concrete slab to sit on. Another instance are houses with hardwood flooring; hardwood floors can often be 1-1/2″ thick, in which case the sub-sill is used to raise the threshold preventing the door bottom from brushing against the floor.
What is the difference between a slab door and a prehung door?
A slab door is the door itself without and frame components. A prehung door, is a door slab that has been pre-hung in a door frame with hinges, weatherstrip, door sweep, and threshold.
How should I clean/maintain my wood door?
Our doors are extremely well protected. A little water will never damage the door, so a damp rag can often do the trick. In a more general sense, any wood cleaner would work.
Will I have to refinish my wood door every year?
No. This is a common misconception, but there are a few things that affect the longevity of the finish on your door. First off exposure. How much overhang do you have, how much water does it get when it rains, how much heat does it absorb when the sun shines? Exposure makes a difference but there is something that is more important. A wood door must be cared for and well prepped prior to being exposed to weather and climate changes. We believe that we put the necessary time and effort into producing a quality door with a lasting finish.
What are the specs for a lock-set?
The most common type of lock is composed of a deadbolt and a door knob, commonly known as a ‘tubular lock-set’. These doors come prepped with 2 bores (holes) referred to as a “double-bore”. The top bore is for the deadbolt and the bottom bore is for the door knob. The bores are 5-1/2″ apart from center-to-center. The back-set is 2-3/8″, which is the distance from the edge of the door to the center of the hole. It is important to know the thickness of your door. Most exterior doors are 1-3/4″ thick but they can go up to 2-1/4″. Most interior doors are 1-3/8″ thick, but many also use the 1-3/4″ thick interior doors.
What kind of glass do you use on a front door?
Most commonly used glass is double pane, insulated, 5/8″ overall thickness, and tempered. As to glass styles, there are multiple options.
Do the iron doors get hot?
Under extreme sun exposure the metal is subject to get hot. Most importantly, that heat does not transfer to the inside of the door.
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